The Scrap Cabana Studio Cancellation Policy
Please review our Cancellation Policy - Updated 11-2021
The Scrap Cabana Weekend Scrapbook Retreat Cancellation Policy:
Any cancellations prior to our events are NON-REFUNDABLE. No store credits or refunds will be offered.
Any Cancellations Prior to Event BEFORE Two Week Deadline: Cancellations received two weeks prior to the beginning date of the Weekend Scrapbook Event will be offer the option of movement to another Weekend Scrapbook Retreat within a year of cancellation of equal or lessor value with an additional retreat management fee of $10.00. Themed retreat cancellations will not receive any refunds to the movement of our regular, no frills, or special retreat cost. Only ONE Weekend move is permissible. Once you have confirmed your replacement date retreat, if you are unable to attend your replacement cancellation date Weekend Scrapbook Retreat, you will not receive a refund of any monies nor any additional movements. Our retreats fill quickly so please select your replacement date as soon as possible as we will not extend the expiration if your selected date is full. If you do not choose an open date prior to the expiration of your year extension, we do not extend your cancellation period.
Cancellations Two Weeks Prior to Event: Cancellations less than or equal to 2 weeks prior to the beginning of the event will not receive a refund of any monies nor can they move to another Weekend Scrapbook Retreat. NO EXCEPTIONS* 2021 COVID-19 Addendum ONLY. Unfortunately, due to various reasons for cancellations, we cannot define which cancellation clarification is more prevalent than another’s is; therefore, we need to be consistence with our policy and any cancellation less than or equal to 2 weeks prior to the beginning of the event is non-refundable. If you can fill your spot with another guest, you may arrange between yourself and that person for the exchange of the money.
Cancellations MUST be received in writing either by e-mail or mailed. Due to the large number of events, we conduct yearly, we do not accept phone calls, text or FB messages as cancellations. The date we receive the written cancellation is the actual cancellation date.
We reserve the right to cancel a Weekend Scrapbook Retreat if there is not a minimum of 10 people. If that happens, we will offer you an alternate date within a year of the original retreat date or refund your money.
2021 Cancellation Policy COVID-19 Addendum: After the declaration of COVID-19 as a global pandemic by the World Health Organization in March 2020, we must adhere to our standard cancellation policy. After March 2020, COVID-19 and its consequences are no longer unforeseen or unexpected. By registering for our events, post COVID-19, the risk of contracting the virus is likely possible. Our capacity for our Weekend Events has been greatly reduced due to the pandemic and we are doing our best to keep our small business open. When we accept registrations for our weekends, fill our events due to the limited capacity enforced upon us and/or close our registration to additional participants, we rely on your attendance to fulfill our monthly rental expenses. While we understand these are unprecedented times, as a struggling business we have had to continually adjust our business strategies. While the repercussions of COVID-19 have been unprecedented to both our personal & business relations, we understand and are sympathetic to all the cancellations that we receive, even more often now due to various reasons, but unfortunately, if we are to continue to offer our events, we must be consistent in our cancellation policy. As always, ANY cancellation prior to our events are NON-REFUNDABLE, no store credits or refunds will be offered.
*2021 COVID-19 Addendum Offer: With that said we value you as a client and every day we are doing our best during this ever-changing unprecedented time to stay open. We can offer this temporary COVID-19 driven adjustment to our cancellation policy. If you cancel under the 2 weeks prior to our event in email form prior to the event start date, with an included documentation copy of a positive result for you or an immediate family member, dated within 2 weeks of our scheduled event, we will offer the following option. If an upcoming scheduled weekend event has openings one week prior to the start date, we can offer to you a COVID-19 replacement event with an additional management fee of $15.00. You would have to check in with us, via email, the Monday prior to the scheduled date to confirm availability and confirm your replacement offer. This is a temporary COVID-19 adjustment to our policy and subject to change. We dislike all these new challenges as much as you and are trying our best to continue to offer you the opportunity to visit with us while still trying to keep our business afloat.
The Scrap Cabana Weekend Scrapbook Retreat Disclaimers
I understand that the scrapbook products (including the die cutting machine(s), punches and other equipment at the event), chairs, electrical towers, OttLite, ScrapMaBob & general equipment may cause injury if not used correctly and carefully. I agree and hold harmless, The Scrap Cabana, LLC, Michelle Salisbury, for any injuries sustained as a result from the use of the equipment, which has been provided for my use during the event. The Scrap Cabana, LLC, will be held harmless against any loss, expenses, damages and liabilities in the event of injury or accident that may occur or has occurred at The Scrap Cabana Scrapbook Weekend Retreats. The Scrap Cabana, LLC will not be held responsible for damages, lost or stolen items. I understand that by participating in The Scrap Cabana’s Weekend Scrapbook Retreat Garage Sale, I agree and hold harmless, The Scrap Cabana, LLC, Michelle Salisbury, for any loss of products due to damages, lost or stolen items that may occur during the event. I also understand that any product that is sold during the Weekend Retreat will be processed through The Scrap Cabana’s Point of Sale System and all sales will be finalized after the end of The Weekend Scrapbook Retreat. All sales accumulated will result in a store credit to be utilized for store product or services at a future event. We do not award cash or checks for any sales. Individual sales are not transferable to another scrapper. By attending our retreats, you consent to the use of photos in which you may appear. SECURITY NOTICE REGARDING THE USE OF CAMERA/VIDEO SURVEILLANCE at The Scrap Cabana Studio. For the safety of our scrappers, customers, volunteers & staff members, The Scrap Cabana Studio employs video surveillance equipment for security purposes. This equipment may or may not be recorded and/or monitored at any time. The Scrap Cabana Studio’s surveillance cameras/video is located only in public areas where there is no “reasonable expectation of privacy.” Public areas include building entrances, common area & reception/register. Surveillance cameras are not located in “private” areas such as restrooms or private relaxation room. We also reserve the right to cancel or move a Weekend Scrapbook Retreat to another location or date and if you choose to make hotel reservations other than under our “hotel block” we are not responsible for the cost and or/refund for the cost of your hotel reservations.
By registering, purchasing and attending our weekend retreat, I agree to this disclaimer and cancellation policy, including the 2021 Covid-19 Addendum.
The Scrap Cabana, LLC | 98 East Schoolhouse Rd, Yorkville, IL 60560 www.thescrapcabanastudio.com
UPDATED Cancellation Policy & Retreat Disclaimer, COVID-19 Addendum | 11-2021